Terms of Service

1. Acceptance of Terms

By accessing and using the Creative Copywriting Mastery website, courses, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.

These Terms constitute a legally binding agreement between you and Creative Copywriting Mastery ("Company," "we," "us," or "our"). We may update these Terms from time to time, and your continued use of our Services constitutes acceptance of any changes.

2. Description of Services

Creative Copywriting Mastery provides online educational services including:

• Copywriting courses and training programs
• One-on-one coaching and consultation services
• Educational content, resources, and materials
• Community forums and student support
• Newsletters and marketing communications

3. Eligibility and Account Registration

Age Requirements

You must be at least 18 years old to use our Services. If you are under 18, you may only use our Services with the involvement and consent of a parent or legal guardian.

Account Information

When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You must notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to comply with these security obligations.

4. Course Enrollment and Payment

Course Access

Upon successful enrollment and payment, you will receive access to the purchased course materials. Access is granted for personal, non-commercial use only.

Payment Terms

All course fees must be paid in full before access is granted, unless otherwise specified in a payment plan agreement. We accept major credit cards and other payment methods as indicated during checkout.

Currency and Taxes

All prices are listed in Canadian Dollars (CAD) unless otherwise specified. You are responsible for any applicable taxes, duties, or fees associated with your purchase.

Payment Processing

Payments are processed by secure third-party payment processors. We do not store your complete payment information on our servers.

5. Refund and Cancellation Policy

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all courses. If you are not satisfied with your purchase, you may request a full refund within 30 days of enrollment.

Refund Conditions

To be eligible for a refund:

• Request must be made within 30 days of purchase
• You must not have completed more than 25% of the course content
• You must not have downloaded or copied course materials for offline use
• Refund requests must be submitted through our official channels

Coaching and Consultation Services

Coaching and consultation services may have different refund terms as specified in your service agreement. Generally, refunds are prorated based on unused sessions.

Processing Time

Approved refunds will be processed within 5-10 business days and credited to your original payment method.

6. Intellectual Property Rights

Our Content

All content provided through our Services, including but not limited to text, graphics, videos, audio, software, and course materials, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our course materials for your personal, non-commercial use. This license does not include the right to:

• Reproduce, distribute, or publicly display our content
• Create derivative works based on our content
• Reverse engineer or attempt to extract source code
• Remove or modify copyright notices or other proprietary markings
• Share your login credentials or course access with others

User-Generated Content

By submitting content to our Services (such as forum posts, assignments, or feedback), you grant us a non-exclusive, royalty-free license to use, modify, and display such content for educational and promotional purposes.

7. Prohibited Uses

You agree not to use our Services for any unlawful purpose or in any way that could damage, disable, or impair our Services. Prohibited activities include:

• Violating any applicable laws or regulations
• Sharing account credentials or course access with unauthorized users
• Uploading or transmitting malicious code or content
• Attempting to gain unauthorized access to our systems
• Harassing, threatening, or abusing other users or our staff
• Posting spam, promotional content, or inappropriate material
• Recording, copying, or redistributing course content without permission
• Using our Services to compete with us or promote competing services

8. User Conduct and Community Guidelines

Respectful Behavior

We maintain a respectful, inclusive learning environment. Users must treat all participants, instructors, and staff with courtesy and respect.

Academic Integrity

Students are expected to complete their own work and properly attribute any sources used in assignments. Plagiarism and cheating are not tolerated.

Content Standards

User-generated content must be relevant, appropriate, and comply with our community guidelines. We reserve the right to remove content that violates these standards.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Disclaimers and Limitation of Liability

Educational Purpose

Our courses and content are provided for educational purposes only. While we strive to provide accurate and up-to-date information, we make no guarantees about the completeness, accuracy, or suitability of the content for your specific needs.

No Career Guarantees

While our courses are designed to improve your copywriting skills, we cannot guarantee specific career outcomes, income levels, or business success. Your results will depend on your effort, dedication, and various market factors beyond our control.

Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We may experience downtime for maintenance, updates, or technical issues.

Limitation of Liability

To the maximum extent permitted by law, our liability for any damages arising from your use of our Services is limited to the amount you paid for the specific service giving rise to the claim. We shall not be liable for any indirect, incidental, consequential, or punitive damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Creative Copywriting Mastery, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of our Services, violation of these Terms, or infringement of any third-party rights.

12. Termination

Termination by You

You may terminate your account at any time by contacting us. Upon termination, your access to our Services will cease, but these Terms will remain in effect for matters occurring before termination.

Termination by Us

We may suspend or terminate your access to our Services at any time for violation of these Terms, non-payment, or other reasons at our sole discretion. We will provide reasonable notice when possible.

Effect of Termination

Upon termination, you must cease all use of our Services and may no longer access course materials or content. Provisions regarding intellectual property, liability, and dispute resolution will survive termination.

13. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Jurisdiction

Any legal disputes arising from these Terms or your use of our Services will be subject to the exclusive jurisdiction of the courts located in Montreal, Quebec, Canada.

Dispute Resolution

Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes. We are committed to working with you to find a mutually satisfactory solution.

14. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely approximates the intent of the original provision.

16. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Creative Copywriting Mastery regarding your use of our Services. These Terms supersede any prior agreements or understandings.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• In-service notifications

Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

18. Contact Information

If you have any questions about these Terms or need to report a violation, please contact us:

19. Additional Terms for Specific Services

Coaching Services

One-on-one coaching services are subject to additional terms including scheduling policies, cancellation requirements, and confidentiality agreements as specified in your coaching agreement.

Corporate Training

Corporate training services may be subject to separate terms and conditions as outlined in the corporate service agreement.

Affiliate Program

Participation in our affiliate program is subject to separate affiliate terms and conditions.