Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

• Create an account or enroll in our courses
• Subscribe to our newsletter
• Contact us through forms or email
• Participate in surveys or promotional activities
• Apply for coaching or consultation services

This information may include:

• Name and contact information (email, phone, address)
• Payment and billing information
• Educational and professional background
• Course progress and performance data
• Communications and feedback

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser information
• Device and operating system details
• Pages visited and time spent on our site
• Referring websites and search terms
• Cookie and tracking technology data

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our educational services
• Process payments and manage your account
• Send course materials and updates
• Respond to your questions and provide customer support
• Send newsletters and marketing communications (with your consent)
• Improve our website and services
• Analyze usage patterns and preferences
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Email delivery and marketing automation
• Website hosting and maintenance
• Analytics and data analysis
• Customer support services

Legal Requirements

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure and regular security updates
• Access controls and authentication requirements
• Regular security audits and monitoring
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Deliver targeted advertising

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website. For more information, please see our Cookie Policy.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of this information in a portable format.

Correction and Updates

You can update your account information at any time through your account settings or by contacting us directly.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (such as legal obligations or legitimate business interests).

Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any email or by updating your communication preferences in your account settings.

Data Processing Restrictions

You may request that we restrict or limit the processing of your personal information in certain circumstances.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods may vary based on:

• The type of information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Legitimate business interests

When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. This privacy policy does not apply to those third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Providing notice through our services

Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

13. Jurisdiction-Specific Rights

Canadian Residents

If you are a Canadian resident, you have additional rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

European Residents

If you are a resident of the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information.